Want to set up a contract desk in the U.S.? Here’s where to start.

Posted: 12/04/2018 - 04:20

When you’re ready to establish a contract desk in the U.S., one of the most important decisions you will make is the best location for setting it up

A data-driven approach is important in this process. So, to give you an idea of which U.S. states onboard the most and least contract workers, PGC, a workforce management platform for the U.S. and Canada, have put together this heat map.

This isn’t an overall reflection of the U.S. contingent workforce, but a high-level view of PGC’s workforce. Each U.S. state varies from laws and taxes to talent pool and time zone, so you’ll need to do thorough research before making any business decisions. If you do this, then you’ll be in the best position to focus on a market that will support your business as it grows. 


When we look at the heat map, we can see the following

  1. Perhaps unsurprisingly, the states with the highest number of contingent workers are New York, California, Massachusetts, Texas and New Jersey. 
  2. Meanwhile, the states with the lowest number of contingent workers are New Hampshire, Alaska, Wyoming, North Dakota, South Dakota, Arkansas and Mississippi.
  3. IT professionals make up 44 percent of our workforce. These workers are being placed into a variety of end-clients across different industrieswhich is in part due to agencies focusing on a niche technology or skillset. A good example of this is a company like Salesforce that services multiple industries.
  4. We can also see that California, Texas and the Northeast region have a high concentration of workers placed, but what the map doesn’t show is the growth potential of states such as Florida, Georgia, North Carolina, Illinois and Pennsylvania. Less workers have been hired in these states, but that doesn’t mean there aren’t workers to place.
  5. Our heat map shows onboards across the U.S., but Canada also holds potential opportunities, particularly around Toronto, Ontario. According to research done bywhich is in part due to agencies focusing on a niche technology or skillset. PGC, Toronto is the fourth most-populous area in terms of workers placed, with Ontario coming in  fifth at the state/province level.

Location, Location, Location

Besides the potential for placements, you’ll need to consider your target market and growth potential in different states and cities, as well as varying tax rates, filing fees, infrastructure and geographic coverage. Considering how a time zone overlaps with your existing business hours and the availability of talent in your specific industry are also important factors in identifying the right area. It’s good to ask yourself some questions and to consider where you see the future of your business:

  • Are there good local universities to hire your internals as you grow?
  • Does your chosen sector have growth prospects or is it in a state of decline?
  • Does a potential location match with your chosen sector in terms of demand from clients and a supply of candidates?
  • What is the level of competition in your area and how saturated is the market?  

The U.S. offers plenty of attractive prospects for a growing business but venturing into any new market can be equally daunting and rewarding for any business leader. The U.S. is particularly complex, with each state operating differently in culture and employment laws. Making the right decisions and getting expert advice early on will give your business the best chance of prospering and will help to avoid headaches, and even penalties down the road



About The Author

Catriona O’Kane's picture
Catriona is Business Development Manager for Precision Global Consulting (PGC), a workforce management platform. Catriona consults with companies to understand their existing back office operations processes to identify how implementing technology can allow for scale and growth. Born in Ireland, Catriona has worked in the UK and Europe before moving to the US and previously worked in Marketing for Vodafone and HBO.