This October, the Future of Sourcing Awards will celebrate organizations and individuals that have shown innovation, leadership and transformation in categories that are critical to the sourcing industry. Interviews with the finalists provide helpful insight about their projects, the problem they sought to solve and the impact to their organizations.
Can you outline why your team embarked on this project and the problem that needed to be solved?
How were things done originally and what was the inspiration to innovate the process?
What KPIs did you use to measure success for this project? (For example: performance, customer satisfaction, revenue, sales or relevant financial gains?)
- Sofi, AI-driven bot: With Sofi, candidate profiles can be completed with a few simple clicks, demonstrating to candidates that we value their time. If a candidate needs additional assistance, Sofi transfers them to a live human to chat, answer questions, and eliminate obstacles in the process.
- Talent marketing: Companies can market to talent with the same kind of automated workflows their marketing teams use to connect with customers. The workflows provide check-ins to solicit feedback such as “How was your first day?” “How would you rate your experience?” and “Would you recommend our company (NPS)? Messages are text, email, push notifications.
- Crowdsourced referral engine: Referral sources are not limited to existing employees. Our referral engine is multi-tiered, allowing anyone in the company’s ecosystem to be referrers.
How do you plan to ensure that the new model remains relevant and adapts to the future needs of the market?
What advice do you have for those who may want to implement this innovative approach in their own organizations?
- Increase candidates sourced via referrals by 300%
- Reduce time to hire by 66%
- Deliver candidates who are 9x more likely to be hired than candidates from other sourcing channels