Jamie Liddell

From this author

Jun 25, 2016    3

Like a huge minority of Britons I woke this morning deeply saddened by the news I had been dreading ever since the referendum on leaving the EU was announced: our four-decade-long participation in one of the most remarkable – and, perhaps, noble – political ventures in history will soon be coming to an end.

The European Union is by no means a perfect institution – in fact, it is profoundly flawed in some aspects – and many of the criticisms levelled at it by...

Jun 17, 2016    0

Those of you who were unable to attend yesterday’s Outsource Talks webinar – and, sadly, there are well over 7 billion of ye poor unfortunates – missed possibly the best installment yet, with four of outsourcing’s finest coming together to discuss our writing competition, GBS, the value of education and networking, analytics – and, mostly, RPA and its transformative impact upon the global outsourcing space.

One of my favourite aspects of the Outsource...

Jun 04, 2016    0

In recent weeks I've reached out to the Outsource community a couple of times for editorial input - most prominently, of course, in our just-launched ...

Jun 03, 2016    0

Are you a budding thought leader? Do you hunger for fame and glory – in the form of exposure on the world’s leading outsourcing publication? And do you want a FREE chance to enroll in SIG University’s Certified Sourcing Professional (CSP) course (for yourself or a colleague)?

That’s right: a SIG U certification AND coverage in Outsource could be yours, thanks to our new writing competition in...

May 31, 2016    0

We’re all familiar with the original Seven Wonders of the World, those marvels including the Great Pyramid and the Hanging Gardens of Babylon brought together as a kind of travelers’ bucket list for the ancients; probably far fewer readers, however, may be aware that there exists a parallel list of splendours enticing tourists from the global outsourcing community – and that in the spirit of adding value which permeates this space, this list numbers not a measly...

May 21, 2016    0

The third Wednesday of every month – specifically, at 3pm UK time – is rapidly becoming a regular high point on my personal schedule – “Why?”, I hear you ask (the NSA have lent me some really cool eavesdropping kit…). Well, it’s because that’s the regular slot for our Outsource Talks webinar series, and while hosting webinars is never the least nerve-racking of activities, these in particular are proving so enjoyable...

Apr 26, 2016    0

The term ‘world class’ has become so commonly used that it has lost some of its impact and Holy Grail magic. In our highly connected workplaces and social lives, we can access knowledge, expertise and insight from people we will never meet, and choose our heroes and role models from a global panoply.

‘World class’ is no longer about having global experience, or confidently operating in an international context, because on some level, most people are doing that...

Apr 22, 2016    0

Yesterday it was my extreme pleasure to host the second in our Outsource Talks webinar series – this time, live from the SIG Summit in Orlando, Florida (which at the time of publishing still has almost a full day to go, so keep an eye on Twitter and the hashtag #SIGspring16 for a taste of what’s going on) – featuring the magnificent Linda Tuck Chapman,...

Apr 16, 2016    0

As many of you know, in 2014 Outsource entered into a partnership with KPMG to produce the GBS Roadmap series of conferences focused on Global Business Services (GBS); these events (the first two of which took place last year in Stockholm and Amsterdam respectively) cater both to delegates looking to develop and implement a GBS strategy and to those already operating GBS who are now seeking ways to mature these established environments.

With the next instalments of the GBS Roadmap...

Apr 05, 2016    0

Last week I had the great and highly enjoyable privilege of hosting a webinar given by Jeff Seabloom, Alsbridge’s Chief Revenue Officer, entitled ‘A 360-Degree View of IT: Six Key Questions’. The recording of that webinar is now live and can be accessed here, so those of you who missed the event at the time now have the opportunity...

Pages