Security

Lessons Learned in Managing Security Risk when Outsourcing Services

Posted: 10/14/2019 - 00:54
It seems that I have reached a point in my career where I have to acknowledge that I am not one of the young guys anymore. As I support my customers and assess the state of their Risk Management capabilities, I continue to find that I rarely see issues that I have not seen before. I guess that is the benefit of having worked in this field for a couple of decades. But it is also an indication that the lessons that are being learned in one segment of industry are not becoming common practice in other segments.

Caller ID: A Simple Feature with Complex Effects

Posted: 10/13/2018 - 02:40
We’ve all been there: you pick up an incoming call to hear silence...or a request for personal information...or a recorded message...only to regret picking up the call. But you’ve also probably been on the other side: you’ve ignored a call from a number you don’t recognize only to find out it was the delivery driver looking to validate your address...the bank calling to let you know there has been suspicious activity on your card...or the doctor calling with updates from your last appointment.

Data, APIs and the Future of Healthcare: Addressing the Connectivity Challenge

Posted: 05/10/2018 - 05:07

For healthcare providers operating in an increasingly competitive and demanding environment, leveraging technology to analyze data and gain contextualized insight represents the key to success, if not survival. To deliver services effectively, providers must have real-time access to detailed information at the point of care. An emergency room physician treating a stroke victim, for example, needs instant access to lab results and the patient’s health history to deliver the best treatment.

Getting smart with migration

Posted: 10/25/2016 - 01:33

Large organisations face very similar IT challenges. Regardless of industry, they need to continually innovate, increase profits, decrease costs and drive efficiencies throughout their operations.

Considering that as much as 80 per cent of an organisation’s IT spend goes towards maintaining systems and infrastructure, it’s no surprise that many business leaders are looking to migrate their IT foundations to more functional, up-to-date technologies.

The General Data Protection Regulation: Key implications for UK outsourcing

Posted: 09/13/2016 - 00:37

From 25 May 2018, a new European General Data Protection Regulation (the “GDPR”) will apply and change the rules applicable to businesses that process “personal data” such as customer and employee data. Organisations will need to consider implementing new procedures in order to comply.

It’s time to communicate the true meaning of ‘robotics’

Posted: 09/02/2016 - 19:55

When we talk about ‘robotics’, we are no longer talking about plugging in ‘dumb’ machines to mimic human action. Enterprise process robotics has evolved to a point where it can be integrated into existing systems, talking directly to applications with a built-in understanding of process best practice. However, despite this, perceptions often remain outdated.

Balancing the security budget with managed services

Posted: 08/11/2016 - 01:08

Budgeting for IT has always been an uphill battle, with the boardroom tending to try and cut back on spending whenever possible, despite a driving desire for the competitive advantage strong tech investment brings. This is especially true for cybersecurity, which has always been hobbled by the difficulty in proving its day-to-day value. It’s only when an attempted attack occurs that the value of security investment overtakes the “it won’t happen to us” mentality.

Privacy Shield: a new regime for international data transfers

Posted: 02/09/2016 - 01:43

The basis upon which European businesses are able to send personal data outside of Europe – and, especially, to the United States – has recently been the subject of intense scrutiny and negotiation between the EU Justice Commissioner and the US Department of Commerce. The outcome seems to be that EU businesses are allowed to send data to the US, but it’s useful to understand the background and what has been agreed.

Two very different things set the backdrop to last week’s EU/US agreement.

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