Benefits of CX Blockchain Certification for BPO Vendor Procurement

Posted: 12/15/2022 - 23:12
Benefits of CX Blockchain Certification for BPO Vendor Procurement
Procuring the services of an outsourced BPO or contact center vendor can be a time-consuming, labor-intensive process, given the ever-expanding vendor landscape and emerging nearshore and offshore regions. 
Blockchain is proving to be a viable solution to help procurement teams manage the process more efficiently and cost-effectively. Blockchain certification, a new standard, can also give outsourced BPO and contact center vendors a leg up on their competition when submitting RFPs and RFIs. 

4 Strategies to Adopt in a High-Volume Recruitment Process

Posted: 11/11/2022 - 00:04
4 Strategies to Adopt in a High-Volume Recruitment Process
Recruitment or talent acquisition is one of those aspects of your company's growth that seems straightforward but really isn’t. It's challenging and consumes a lot of time, effort, and resources. You don't want to lose productivity and profitability due to vacancies in business-critical positions. Therefore, you have to recruit replacements as fast as possible. 

The Introduction of Social Media Recruiting

Posted: 04/06/2019 - 09:03
When social media came onto the scene, it was like manna from heaven for recruiters because it elevated the networking environment.  We could “friend” prospective candidates and contact them directly. The recruitment process became faster, and it was much easier to get a more robust picture of a potential recruit.
But along with the benefits came the drawbacks. 

Are you ready to outsource your CIO?

Posted: 07/27/2016 - 02:34

Outsourcing has always been a key component of the technology sector; however recently it has been not just basic IT services, but key CIO roles taken on by outsiders. The term ‘virtual CIO’ (vCIO) is gaining increasing momentum, and refers to an individual or service that is charged at an hourly or flat rate fee for the provision of services that incorporate technology and business strategy. vCIOs are particularly popular with small and mid-sized businesses, because they make the strategic guidance of an expert affordable.

Q&A: Joe Musacchio, PeopleTicker

Posted: 07/01/2016 - 19:52

Outsource: Joe, thank you very much for joining Outsource today. We always begin interviews by asking for a little bit of an introduction to yourself and your organisation for our readers – so, over to you…

Joe Musacchio: I am the CEO of PeopleTicker. PeopleTicker is a rate and benchmarking tool, we cover salary and contingent labour benchmarking. We basically help companies that want to know how much somebody costs, for projects, individuals, recruitment, sourcing, and procurement.

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