Email management is a bigger challenge every year. In 2019, business email accounted for more than 128.8 billion emails sent and received per day, according to the Radicati Group. Adding to the challenge, many emails never make it to the right business account because they are sent to bulk accounts like firstname.lastname@example.org or email@example.com.
Natural Language Processing (NLP)
One of the perennial buzzwords in the Automation Industry is scale. Researchers, providers, industry-watchers and the media in general are focussing on the nirvana of delivering Robotic Process Automation (RPA) at scale. This is most likely because there is less success in the industry than was expected…far less.