KPIs

Centers of Excellence, or CoEs, are part and parcel of every progressive procurement organization. In the strict sense, they’re internal bodies that perform knowledge-based services on a one-to-many basis for the procurement function and other related stakeholders.

In this piece, I discuss the role of the Center of Excellence in a procurement department, the types of issues they grapple with, and how can they work to ensure that they’re playing a strategic role and helping to facilitate real change across the procurement team.