Cognitive Automation: The Next Panacea or Evil Job Bandit?
Posted: 07/16/2019 - 00:37
While it’s impossible to predict exactly what the future holds as more enterprises and service providers adopt cognitive automation to improve many of their manual processes, reading the tea leaves—or better yet—looking at actual early use cases suggests it’s both: job thievery and, if not a panacea, some fairly drastic improvements in efficiency and quality results.
