IT products come with many social and environmental challenges. Conflict minerals, supply chain working conditions, hazardous substances, e-waste as well as the “take, make, use dispose” model of the linear economy demonstrate that the challenges and risks connected to our digital devices run wide and deep. Purchasers and users of technology are at the forefront of asking for better product options.
Among the multitude of challenges the COVID pandemic has inflicted on businesses, the heightened requirement to straddle the precarious divide between prudency with operational budgets on one side and not throwing the return-on-investment baby out with the expenditure bathwater on the other represents a particularly painful headache.
The Future With Artificial Intelligence
Artificial intelligence (AI) is shaping our future and becoming integrated into our lives, both at home and work. With it come many fears about what it means to jobs, humans and our future.
First, let’s put our minds at ease around the fear of tech run amok. We are incredibly far away from a Terminator chasing us. Now, let's focus on the idea that we can positively shape AI to our benefit.
Though terrible, the pandemic has given us much-needed time to pause, reflect, and perhaps make some changes to the way we live our lives. We have a chance to reevaluate what is really important to us. What brings us happiness? What drains our energy? What experiences add meaning to our days? Which ones take it away? We have an opportunity to face this challenge in a way that makes us better people.
The COVID-19 pandemic has exposed the vulnerability of the global supply chain. Precisely when the capabilities of international, interconnected trade mechanisms were supposed to kick into high gear, producers found themselves desperate for supplies while store shelves lacked essential goods. The global supply chain didn’t rise to the occasion. Now, it’s important to examine why.
In late 2020, Robert Wilson and Paul Milgrom were awarded the Nobel Prize in Economics for breakthrough work on structuring auctions to deliver the best results for both the seller and buyer. Google, for instance, reinvented the advertising industry, which was based on face-to-face, closed-doors deal-making, with its programmatic, automated, real-time, largely auction-based digital platform. In doing so, Google grew exponentially by providing millions of small businesses with the ability to advertise cost-effectively.
Twenty-five years ago, the internet was in its dial-up infancy, businesses still relied on fax machines and procurement was considered solely a back-office, cost-cutting function that controlled the organization’s purse strings.
When artificial intelligence (AI) was first introduced in customer service, it was limited to basic chatbot features. Recent advancements are now bringing a sense of empathy and linguistics to AI agents.
Currently being tested by banks in the Middle East, this new AI can detect anger, frustration, and other human emotions both over the phone and online. Impressively, most customers can’t even detect that the voice on the other end of the line is not human.
Agile 4 Step Procurement Methodology, developed through decades of experience, delivers practical and sustainable results. It is a method our clients find valuable and one we use internally for our projects, too. Practice what you preach!
Imagine you have a competitive bid to run. You have completed your planning and research, gathered your requirements, performed a marketplace assessment and determined your sourcing strategy. You are ready to move forward with the competitive bid. With so much to do, how do you stay organized and what are the next steps?
It’s no secret that marketing has become heavily dependent on technology and that the number of marketing technologies has been growing at an exponential rate.
The inaugural (2011) version of Scott Brinker’s marketing technology landscape graphic contained roughly 150 solution providers. The 2020 version of the graphic includes 8,000. This indicates the marketing technology landscape has grown by an astounding 5,233% since 2011.
This year has proven complex for organizations and their supply chains as they adapt to an ever-changing landscape filled with new risks and volatilities.
Forward-thinking leaders are turning to sustainability as the solution for building long-term resiliency and ROI. The recently released EcoVadis Business Sustainability Risk & Performance Index shows there is additional work to be done in the journey toward more sustainable business.
Software outsourcing enables you to bring in highly sought-after software development experts with no need for a drawn-out hiring process. More impressively, it lets you add these talented individuals to your team almost right away because your outsourcing partner can quickly leverage on-call engineers.
As a business owner, you know that countless factors go into running your business. Regardless of your business’ industry or size, one consideration you must prioritize is commercial insurance.
Organizations have made significant changes to enable working from home, but what has it meant for employees, and, specifically, their expense claims?
AppZen, the leading AI solution for modern finance teams, released new data that reveals how the pandemic and remote work have impacted company expense reports. CEO Anant Kale provides insights into the findings and how companies should take note when it comes to handling employee expenses moving forward.