It was a rainy day in Goa, India and I had just got back to the hotel in the evening after meeting customers. As I walked through the corridor of the hotel I saw a lot of people from the Middle East sitting at the lounge and enjoying a drink as they chatted and gazed out over the Arabian Sea and the rains. I asked the lobby manager as to why so many people came in from the Middle East during monsoon times. He smiled and told me that his hotel marketed what they called “Monsoon Tourism”.
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If cooperation in client and outsourcer relationships is so highly prized, why is it so difficult to achieve?
The sourcing industry can be thought of as a harbinger for new ideas, technologies and solutions that much of the developing world wasn’t privy to toward the end of the millennium. Of course, the type of explosive growth this industry has created is old news. The good side of this story was in its ability to create millions of jobs for young people in many of the developing nations struggling with economic growth in the face of older industries and lack of sustainability.
For all the many successes of outsourcing, it’s not all sweetness and light… As promised a couple of weeks ago, here’s another installment of our Top Ten series featuring some of the most outstanding, damning, incendiary (and at times remarkably poetic) insults from the global outsourcing community. The more sensitive amongst you should look away now…
As it’s my first column of 2016, a belated “very happy new year!” to all Outsource’s readers around the world. I hope the old year ended wonderfully for everyone, and that 2016 has started superbly on all fronts. As many of you will now be aware, the turn of the year has seen some rather gigantic developments here at Outsource.