The Rules of Outsourcing Have Changed
Posted: 08/31/2018 - 00:55
The Pace of Transformation
Nearshoring
3 Tips for Communicating with Business Partners in Latin America
Posted: 08/22/2018 - 22:03
Working with an international team can be a highly effective way to bring new ideas and innovation to your business. However, the U.S. style of doing business may not bring about the results you desire when working with a team in Mexico, Colombia or Argentina. Each country requires a unique form of communication to reach an understanding with your team.
Nearshoring Across the Irish Sea
Posted: 08/11/2018 - 00:33
As the war for talent and skills dominates the working world, Ireland’s position as a multilingual hub within the Eurozone is proving very attractive for UK organisations that are looking to outsource their services closer to home. In advance of Britain’s exit from the European Union, companies have looked to their neighbour to help provide their services across Europe and further afield.
7 Reasons to Consider Belize as an Outsourcing Destination
Posted: 05/29/2018 - 23:57
Belize, the tiny Central American country bordered by Mexico and Guatemala, is known for many things: beautiful beaches, pristine Caribbean waters, ancient Mayan ruins, rainforests filled with exotic flora and fauna and much more.
Staying a Step Ahead of Contact Center Fraud
Posted: 05/11/2018 - 01:22
5 Common Outsourcing Misconceptions
Posted: 04/28/2018 - 00:08
Outsourcing or nearshoring IT experts can be commonplace for some companies. These companies will likely understand both the business and technical benefits that outsourcing teams can bring to a project or organisation. As more businesses become driven by technology, demand for skilled IT workers will continue to grow in 2018, driving more companies to turn to outsourcing IT roles.
How Outsourcing Can Help Companies to Prepare for AI and Automation
Posted: 03/24/2018 - 01:34
With the increased use of technology around the globe, the world is more connected than ever before. The capabilities of technology are improving quickly, so more and more employees are working with increasingly advanced technologies.
Cultural Counterparts: The Advantage of Nearshoring
Posted: 01/04/2018 - 02:05
When a business is choosing which company to outsource with, location can often be overlooked in favour of the most appropriate specialist for the project. However, location – and especially proximity - should be a critical part of the decision process. For example, if your company is based in Europe, it will be more difficult to outsource from a provider based in Asia, due to a mixture of time, travel, language, and perhaps cultural differences.
Q&A: Rainer Machek, SynerTrade
Posted: 05/18/2017 - 04:10
Outsource: Hi Rainer: great to have you here today. As usual, let's begin with some background on you personally: tell us about yourself and your role within the organisation.
Outsource talked without me!
Posted: 12/07/2016 - 07:17
Regular readers will know that each month I publish a column waxing lyrical about that month’s Outsource Talks webinar (typically a passionate, exuberant piece written from the heart, as I genuinely greatly enjoy hosting these “talkshow”-type events and, along with the audience, tend to learn a great deal from my invariably superlative panellists) and will probably have noticed the absence in November of such a column.
Pay the price of a low price, or why nearshoring is replacing typical offshoring
Posted: 11/01/2016 - 09:30
Many people ask themselves if price should be the most important factor in the process of selecting an IT service provider. Is the cheapest option always the best one? It might be true, but there are some conditions. In this article, you will learn why many companies have ditched outsourcing for nearshoring.
From deep roots to modern outsourcing
OPINION: Vendor headquarters matter
Posted: 06/23/2016 - 20:08
Most companies recognise outsourcing as an attractive way to efficiently complete software development projects, especially for companies that are experiencing skills gaps, time gaps or budget gaps. When this happens, outsourcing can be a viable solution – but only if the company trusts the vendor to protect proprietary code, follow through on promises, be accountable, and deliver quality work on time. But trust isn’t the only consideration when it comes to outsourcing software development.
Q&A: Atul Vashistha, NeoGroup
Posted: 05/11/2016 - 20:19
Outsource: Atul, thank you very much for joining Outsource today at the SIG Summit. Can you start by introducing yourself and telling our readers a bit about NeoGroup?
Shock, horror as UN bans outsourcing
Posted: 04/01/2016 - 19:43
NEW YORK: The international outsourcing community is in disarray following last night’s shock announcement by the UN Security Council that all outsourcing and offshoring activity has been criminalised “with immediate effect”.
“I can’t believe it,” lamented the anonymous CEO of a major multinational service provider. “Decades of constant, overwhelming, economy-rejuvenating success – give or take a few multibillion-dollar failures – and they do this to us. Talk about a kick in the nuts.”
Nearshoring in Europe to increase customer experience
Posted: 01/29/2016 - 00:56
There is a significant shift in customer experience management in Europe as more brands shun traditional offshoring destinations in favour of customer contact centres closer to their customers. In an increasingly competitive global market, organisations are seeking to boost revenue and profits by strengthening customer relationships and using customer service to gain competitive advantage.
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