2021 Deloitte Global Shared Services and Outsourcing Survey

Turning the Corner on Digital Transformation with GBS

Posted: 08/18/2021 - 00:00
Turning the Corner on Digital Transformation with GBS

The COVID-19 pandemic made an already challenging marketplace even more complicated, forcing businesses to seek out value in every corner of their operations—including in their extended networks. As a result, Global Business Service (GBS) organizations are increasingly investing in new capabilities, demonstrating to parent organizations their ability to improve business outcomes as a true strategic partner.

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