Global

Do you trust your supplier data?

Posted: 03/09/2020 - 03:41
Supplier data

It is no secret that poor supplier data is the single largest barrier facing successful eProcurement transformation. Organizations in all industries, regardless of size, are susceptible to massive budget overruns or outright project failure without a well-thought-out data acquisition strategy.

Not convinced?

Benchmarks Versus Best Practices: A Case for Both

Posted: 03/06/2020 - 23:01
Benchmarks Versus Best Practices

A topic that comes up time and time again in discussions with clients is the idea of benchmarks as a means to drive high performance. Are benchmarks valuable? How much emphasis should we place on them as we think through what we want to get done in our function?

This topic isn’t specific to procurement. It’s relevant across the board, regardless of function. But it’s an especially acute debate on the General & Administrative side of the house, where procurement plays a significant role.

Understanding the Data Security, Compliance and Customer Experience Trends Shaping Your Business in 2020

Posted: 03/02/2020 - 05:45
Understanding the Data Security, Compliance and Customer Experience Trends Shaping Your Business in 2020

As businesses across all industries undergo digital transformation and adopt new, omnichannel strategies for engaging with customers, the enterprise contact center of today is continuously evolving and looks dramatically different than in the past.

Are Online Marketplaces Right for Printing and Marketing Services?

Posted: 02/28/2020 - 21:56
Online Marketplaces for Printing and Marketing Services

Recently, two publications addressed the growing importance of online marketplaces in the B2B corporate procurement landscape. Both publications examined the potential benefits of B2B online marketplaces while also acknowledging that these platforms still have significant limitations, particularly when it comes to supporting the procurement of complex needs like marketing, legal and other professional services.

Look Before You Leap: How to Evaluate Your Outsourcing Options

Posted: 02/24/2020 - 03:00
Business Outsourcing

Outsourcing can improve efficiency while increasing the capacity and resources available to your in-house staff. The choice to outsource core business processes, though, deserves careful consideration. A strategic approach to outsourcing can help your company:

  • Eliminate chokepoints
  • Fill skill gaps
  • Improve process efficiency
  • Save money

However, it’s not always obvious which responsibilities you can hand off without disrupting your business operations.

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